Wir suchen für unseren Standort in Tbilisi

German and English Speaking Customer Service Representative

Start your career journey with Teleperformance and receive a Sign-on Bonus of 2000 GEL.

 Majorel has been acquired by Teleperformance, allowing us to deliver even more exceptional services in more locations worldwide and on a greater scale than ever before. Teleperformance now has a local presence in 95 countries with nearly 500,000 passionate people, standing by, for you. 

The combination of our leading business services companies makes Teleperformance the industry leader, more capable than ever of delivering critical solutions and the support you need.  Let’s master change together! We are experts in digital services in 95 countries with nearly 500k Teleperformers around the world! Great Place To Work® has certified us as one of the best places to work for in Nicaragua and the world. We don't stop innovating and we always go beyond. Make a difference with the TOP Team!

 

We are seeking a Customer Service Representative to join our team in Tbilisi. Your primary responsibility will be to provide exceptional customer support and assistance, addressing inquiries and resolving issues to ensure customer satisfaction. You will serve as a vital link between our company and our valued customers, contributing to our overall reputation and success.

Within this role, you will be responsible for undertaking the following tasks:

 

Responsibilities

  • Processing of telephone and written customer inquiries (inbound)
  • Comprehensive advice and clarification of customer queries
  • Maintenance of customer and transaction data

Requirements

  • Advanced proficiency in both spoken and written German, at a minimum level of C1
  • A minimum proficiency of B2-level in English
  • High customer and service orientation
  • Capable of effectively communicating with diverse customer profiles
  • Good PC skills - Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer & Excellent typing skills
  • Creative mindset and a collaborative team spirit
  • Preparedness to work in shifts, on weekends and public holidays
  • Previous experience in the similar position will be valued

 

We Offer You:

  • Gross salary of 2600 + performance bonuses and paid trainings
  • A sign - on bonus 2000 GEL (Gross)
  • A workplace that runs on trust, empowerment, and feedback
  • Progression to the senior CSR (Customer Service Representative) role after completion of 6 months' probation
  • Premium health insurance for you and your family members
  • Diverse sports and health offerings, discounts from external partners, Feel Good Program: workshops, and seminars such as Yoga, Pilates, Dance class, sound healing, FIFA and table tennis tournaments, hiking, and a lot more...
  • Mentoring, personal and professional development opportunities
  • Late shift transportation
  • Best career development opportunities in an international company
  • Referral bonus
  • Centrally located, modern offices, game zones, and relaxation areas.

HOW TO APPLY

Does the profile match your CV and are you interested? please apply in German or English language including 23.04.2024

Please press the apply button below!

By submitting the job application, you agree to storage your data in our database for applicants and keep it for a period of 6 months.

The company promotes equal employment opportunities and supports the principle of equality in the workplace. Decisions are made based on the applicant's qualifications and not on the basis of race, skin color, nationality, religion, gender, age, sexual orientation, gender identity, marital status, or any other criterion, as stipulated in the Labor Code of Georgia.  

 

At our Company, diversity is a part of our DNA. We are committed to providing equal employment opportunities and creating an inclusive environment for all candidates and employees.  All qualified applicants will receive consideration for employment without regard to sex, race, color, creed, religion, national origin, age, disability status, marital status, pregnancy, sexual orientation, gender identity or expression.

 

Jetzt bewerben

Ein großes Team freut sich auf dich. Bewirb dich einfach hier.

Du hast noch Fragen? Kontaktiere uns gerne per E-Mail oder erfahre mehr über uns auf majorel.com/einstieg. Dort findest du auch weitere Stellenangebote von uns.

Majorel Georgia | Personalabteilung | Sopio Rukhadze


Du suchst nach einem anderen Standort oder willst mehr über Majorel erfahren?
Schau auf unserer Website majorel.com/karriere vorbei.