Teleperformance is a global leader in digital business services, serving many of the world’s best brands. Trusted for over four decades, Teleperformance has helped companies optimize their performance and enhance customer experience with interactions that are simpler, faster, and safer.
Operating successfully in 95 countries and employing nearly 500,000 people, Teleperformance supports clients across more than 170 markets from diverse industries, including finance, banking, energy, media, healthcare, telecommunications, e-commerce transportation and so on.
Since 2016, Teleperformance has been active in the Georgian market, represented under the name Majorel Georgia until 2024. Today, we employ nearly 2,500 people across five offices in Tbilisi, Kutaisi, and Batumi. We work with 12 international business clients from various industries such as e-commerce, travel, social media, transportation, automotive, and technology. Teleperformance Georgia is partnering with leading brands like ASUS.
At Teleperformance Georgia, our core value is corporate responsibility and employee well-being. We are proud to be certified as a Great Place to Work and honored to be nominated as the Most Responsible Employer of the Year 2023.
The merger of Teleperformance and Majorel has created the world’s leading business process outsourcing company, enhancing our ability to deliver even higher standard services to our clients.
We are seeking a Back Office Customer Service Experts to join our team in Tbilisi. Your primary responsibility will be to provide exceptional customer support and assistance, addressing inquiries and resolving issues to ensure customer satisfaction. You will serve as a vital link between our company and our valued customers, contributing to our overall reputation and success.
Within this role, you will be responsible for undertaking the following tasks:
